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School Meals

At Holy Trinity CofE Primary School, we are pleased to be able to offer healthy daily menus.  We are one of the few schools in the area to offer an innovative and unique cook to order choice system.

Our meal service is run by Twelve15.  The lunchtime service is provided by a working kitchen and all food is cooked on the premises.  Twelve15 continually strive to improve the diets of our children. It is closely monitored by the Governing Body who instigate changes as required and on a continual basis. Mechanically recovered meat and genetically modified ingredients are not used.   For further information on school meals, please visit

All children of infant age (Reception, Year 1 and 2) are eligible for a daily free school meal.  We expect all infant children to take up this opportunity, as we feel it is a good way for children to try new things together and ease the peer pressure and burden for parents who make the packed lunches!

There is always a healthy sandwich bag option alongside the hot meal choices and, as we have found with the free fruit and vegetables scheme for infants, children will try new things which before they may have rejected. In addition, parents can be guaranteed that their child will be having a healthy meal.

Lunchtime is supervised, and children are encouraged to eat all their main course before tucking into a delicious pudding, or cheese and biscuits.

In Upper School (Year 3 to 6), the cost of a school meal is £2.45.

All meals must be ordered on ParentMail.  Orders can be placed up to two weeks in advance, but must be ordered before midnight the day before and, if your child is in Year 3 to 6, must be paid for when the selection is made.

Allergy Menus

Twelve15 cater for 14 recognised food allergens: celery, crustaceans, dairy, egg, fish, gluten, lupin, molluscs, mustard, nut, peanut, sesame, soya, sulphites. They also support vegetarian, vegan, pork and beef free diets.  If your child has a special dietary requirement, has a food allergy, or does not eat a particular food for religious, or ethical reasons, you will need to complete an electronic form and provide medical evidence, if appropriate.  A 'Special Diet Coordinator' will assess your application and determine the appropriate menu for your child.  Applicants are advised that there may be a two-week lead time before a meal can be provided.  

To access the online form, please visit

How to Order a Meal Online

  • Login to ParentMail PMX (
  • Go to the 'Accounts' tab in the column on the left
  • Click on the option you can see, i.e., 'Main Menu', 'Dairy Free Menu' (only one menu will be visible)
  • A calendar (saying week beginning .... will appear)
  • Click on the week you wish to order a meal and then select your child's meal choices for each day
  • Once all choices are made, click the 'Pay Now' button (if your child is in Lower School, or has Free School Meals, this step still needs to be completed, but you will not be charged)
  • You will be asked to 'Review Your Selections'
  • If correct, click the 'Confirm' button
  • You will be taken to the basket summary, where you can click 'Complete'
  • Once you have ordered a meal, the date/box will turn green.  If you click on it, you can see the choice(s) you made for the whole of that week

If your child is in Upper School and does not want a hot meal, you can provide them with a packed lunch.  Parents are asked to not include sweets, fizzy drinks/squash, and any products containing nuts.  We also ask Upper School children to bring in a snack of dried or fresh fruit, or raw vegetables, for their morning break.

If your child is in Upper School and you forget to order a meal for them, please ring the School Office before 9 am.  Do not rely on your child to tell someone.  If they do not have a packed lunch with them, and you are unable to bring one in, you will receive a notification advising you that the cost of a meal has been charged to your account. You will then need to log in to ParentMail to make the payment.

If your child is in Upper School and goes home unexpectedly before 9.45 am, the School Office will cancel their meal with the kitchen and credit the money to your meal account.  If they go home after 9.45 am, you will not be refunded, as the meal would have been partially prepared and the school will be charged for it.

Link to Parentmail: